U.S. HealthWorks Urgent Care

Reviews about U.S. HealthWorks Urgent Care

• Nadine Fuller

  Jan, 02 2018
  ★ ☆ ☆ ☆ ☆
  This place is terrible. At times, you may be the Only one waiting in the waiting area with 5 to six staff members floating around in the testing area, yet you will still end up waiting 45 minutes. I ONLY come here if I HAVE to test on a specific day and Quest Diagnostics is closed. I am currently in the waiting room. The secretary just asked if anyone checked the guy in that came in 30 minutes before me. She announced his first name, and all of the staff members said that they didn't even see his paperwork. I am not surprised, since they lost my paperwork on the desk the last time that I came in there and left me waiting for 30 minutes before they noticed. They will comment on whatever happens to be playing in the waiting room though. They are not rude, and they quickly tell you to sign in once you walk in, but that is where the prompt service ends. No one seems to know what is going on at any given time, yet somehow I seem to know that one of their staff members are trying to have another baby. Please keep your personal lives to yourselves, and pay attention to the 2 people in the waiting room that have been there for 45 minutes. Ask yourselves "Do these two people live here, or did we lose some more paperwork and that is why they are waiting and look pissed". I would record video of this nonsense, but unlike the secretary and her name announcements, I have heard of and understand the concept of the HIPAA privacy law. If you have 2 hours to waste and you are not interested in good service and love employee gossip, you should come here. If not, leave work early and go somewhere else.

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